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Godrej hiring Sr. Executive/ Assistant Manager - Service (PSP) in Lucknow India for Diploma / B.E. - Mechanical with Min 1 year (for BE) / Min 2 years (for Dip) experience

          

Website :www.godrej.com
Company :Godrej
Job Tag : Private Jobs
Job Location : India

Job Summary

Company Name Godrej

Division Godrej Security Solutions

Function Service

Designation Sr. Executive/ Assistant Manager - Service (PSP)

Location Lucknow

About the Business

Godrej Security Solutions has been conferred as the only brand in the security industry to have been nominated and won the coveted Super Brand status for being the Best Brand in Security Systems. Today, we have graduated from simple Lever and Tumbler Locks several years ago to Modern, Intelligent Technologies. Some of our products are Safes, fire resistant safes, lockers, banking automation products, electronic security systems X-ray baggage scanners, biometrics and access control systems, road blockers and Marine solutions.Job Profile

Key Responsibilities

1.         Total Customer satisfaction through service;

2.         Systems & Process management;

3.         Monitoring & Inventory Management

4.         Management of Collectibles-.

5.         Skill management

Job Description

The person will be handling the service function at the branch including installations & contracts for special projects. The incumbent will be responsible for:

1.         Achieving the service DS;

2.         Co-ordination with call center for service delivery support & review delivery parameters;

3.         MIS & Control;

4.         Co-ordinate Projects.

5.         Monitor projects & installations at Customer place & Inventory Management.

6.         Management of Collectibles- (O.S. and statutory forms).

7.         Skill management of service team

8.         Appointing and Development for ASP Network in Central and Eastern U.P

9.         Call monitoring on daily basis

10.       Client & Channel Management

11.       Team Handling & Manpower Management

Qualification Details Essential Qualification: Diploma / B.E. - Mechanical Preferred Qualification: - Experience Details Essential Experience: Min 1 year (for BE) / Min 2 years (for Dip) Preferred Experience: Relevant experience in Service Special Skill Essential :

1.         Customer orientation;

2.         Communication Skills;

3.         Technical skills

Preferred :

1.         Relationship Management

How To Apply:-

 

Interested and eligible candidates apply this position

 
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